At Tatiana Treks, we are committed to delivering your orders safely and efficiently to destinations worldwide. This Shipping Policy outlines how we handle deliveries and what you can expect when you shop with us.
Delivery Locations
- We ship orders worldwide.
- Delivery availability may vary depending on your location and local regulations.
Processing Time
- Orders are processed within 2–4 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeframes
- Standard delivery times vary by region and may take 7–21 business days depending on destination.
- Remote or international locations may require additional time.
- While we strive to deliver within the estimated timeframe, unforeseen delays may occur due to customs, weather, or courier issues.
Shipping Costs
- Shipping costs will be calculated and displayed at checkout.
- In certain promotional offers, free shipping may apply and will be clearly stated on our website.
Cash on Delivery (COD)
- Tatiana Treks accepts only Cash on Delivery (COD) as the payment method.
- Customers must ensure accurate delivery details and be available to complete payment upon delivery.
- Failure to make payment at the time of delivery may result in cancellation of the order and refusal of future orders.
Order Tracking
- Once your order has shipped, we will provide tracking details (if available) so you can monitor the delivery status.
Customs, Duties, and Taxes
- International orders may be subject to customs duties, import taxes, or fees imposed by local authorities.
- Customers are responsible for any such additional charges.
Delivery Issues
- If your package is delayed, lost, or arrives damaged, please contact us at [email protected] within 7 days of the expected delivery date.
- We will work with our logistics partners to resolve the issue as quickly as possible.
Contact Us
If you have any questions about this Shipping Policy or your order, please contact us at:
Email: [email protected]