Welcome to Tatiana Treks. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before placing any orders.
Orders and Acceptance
- All orders placed on our website are subject to acceptance and availability.
- Once an order is placed, you will receive a confirmation message via email or phone.
- Tatiana Treks reserves the right to cancel or refuse any order at our discretion, for reasons including stock unavailability, incorrect pricing, or suspected fraudulent activity.
Payment Terms
- We only accept Cash on Delivery (COD) as the payment method.
- You must provide accurate delivery details to ensure successful order fulfillment.
- Failure to make payment upon delivery may result in denial of future orders.
Shipping and Delivery
- We deliver worldwide using trusted logistics partners.
- Delivery times may vary depending on your location. While we strive to deliver on time, Tatiana Treks is not responsible for delays caused by external factors beyond our control.
Returns and Exchanges
- Customers may request returns or exchanges for defective, damaged, or incorrect products.
- Requests must be made within 7 days of delivery by contacting us at [email protected].
- Products must be returned unused and in original packaging.
- We do not accept returns for products damaged due to customer misuse.
Intellectual Property
All content on our website, including images, text, logos, and designs, is the property of Tatiana Treks and is protected by copyright and trademark laws. Unauthorized use of any content is strictly prohibited.
Limitation of Liability
Tatiana Treks is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the product purchased.
Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.
Changes to Terms and Conditions
Tatiana Treks reserves the right to update or modify these Terms and Conditions at any time without prior notice. The updated version will be posted on this page with a revised effective date.
Contact Us
For any questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]